Resources Platform for Management Consultants
Care Centers and Hospitals
Product
Surgical and nonsurgical diagnostics, treatments, and operating (e.g. nursing) services for in- and out-patients.
Distribution
Direct through personnel
Customer
In- and out-patients with medical condition, insurance companies.
Competition
Quality of care, breadth of services, skilled workforce, are the major basis for competition. Increasing competition from specialty care centers.
Key Trends
(1) Shift toward outpatient care models;
(2) Shift from fee-for-service to a value-based payment model;
(3) Pressure from government and insurance to decrease prices;
(4) Governmental policy changes, e.g. the Affordable Care Act (Obamacare) in the US;
(5) Demographic shift: aging population
Revenues
Drivers are access to highly skilled labor, proximity to key markets, reputation, optimum capacity utilization, understanding of government policies and their implications.
Costs
Wages, marketing, and purchase of medical equipment and pharmaceutical supplies
Resources